How TRT Service protects your personal data

1. Privacy Policy Overview

TRT Service operates a modern bar and restaurant venue that combines live poker experiences with sports tournament screenings and social dining. This Privacy Policy describes how we handle personal data in connection with our website, reservation system, event registrations, marketing activities, and on-site services in Hungary.

By accessing our website, making a reservation, subscribing to updates, or visiting our venue, you acknowledge that you have read and understood this Privacy Policy. Where required by law, we will seek your explicit consent before processing your personal data for specific purposes, such as direct marketing.

This policy applies to all visitors and customers who interact with https://socialvibecircle.com and our offline services, subject to applicable Hungarian and EU data protection laws, including the General Data Protection Regulation (GDPR).

2. Information We Collect

We collect different types of information depending on how you interact with TRT Service, both online and at our venue.

2.1 Information you provide directly

• Contact details: such as your name, email address, phone number, and preferred language when you submit forms or contact us.
• Reservation information: including booking date and time, party size, seating preferences, special requests (e.g., dietary needs), and occasion type (e.g., birthday, corporate event, themed poker night).
• Event and tournament registrations: such as your name, contact details, and selected poker tournament or sports screening package.
• Communication content: messages you send via our contact form, email, or other communication channels, including feedback, reviews, or enquiries.
• Marketing preferences: your choices regarding whether and how you wish to receive updates about promotions, tournaments, and special events.

2.2 Information collected automatically

When you use our website, we may automatically collect certain technical and usage information, such as:

• Device and browser data: IP address, browser type and version, time zone setting, device identifiers, operating system, and platform.
• Usage data: pages visited, time spent on pages, click paths, referring URLs, search queries on our site, and interactions with key features such as the reservation form or event calendar.
• Approximate location data: general geographic location based on your IP address, to help us understand where visitors are accessing the site from (e.g., within or outside Hungary or the EU).

2.3 Information from cookies and similar technologies

We use cookies and similar tracking technologies to operate and improve our website, as described in more detail in the Cookies and Tracking Technologies section below.

3. How We Use Your Information

We process personal data only where we have a valid legal basis, such as your consent, the performance of a contract, compliance with legal obligations, or our legitimate interests in operating and improving TRT Service.

3.1 Service provision and venue operations

• To manage table reservations, group bookings, and private events including corporate gatherings, birthdays, and themed poker nights.
• To coordinate poker lounge access, tournament participation, and seating arrangements for live sports screenings.
• To provide food and beverage services, manage tabs, and handle customer service interactions at the venue.

3.2 Customer support and communication

• To respond to enquiries submitted via the Contact Us page, email, or phone.
• To send booking confirmations, updates, or reminders related to reservations, tournaments, or sports events.
• To follow up on feedback or complaints to improve our hospitality and entertainment offerings.

3.3 Marketing and promotions (with consent where required)

• To inform you about special promotions, exclusive offers, themed evenings, poker tournaments, and live match screenings that may interest you.
• To personalize communications based on your previous visits, booking history, or stated preferences, where permitted by law.
• To manage email newsletters or similar communication channels, including subscription and opt-out processes.

3.4 Analytics, safety, and legal compliance

• To analyse website usage and performance, helping us enhance the structure, navigation, and content of pages such as Concept, Menu, Poker, and Sports.
• To maintain the security and integrity of our systems, protect against fraudulent or abusive activity, and ensure a safe environment at the venue.
• To comply with applicable legal and regulatory obligations, respond to lawful requests from authorities, and enforce our Terms and Conditions.

4. Cookies and Tracking Technologies

Cookies are small text files stored on your device when you visit our website. We use cookies and similar technologies to ensure core functionality, understand how visitors use our site, and enhance your experience at TRT Service.

4.1 Types of cookies we may use

• Strictly necessary cookies: required for the website to function properly, including enabling core navigation, secure form submissions for reservations, and basic site features.
• Performance and analytics cookies: help us understand how visitors interact with our pages, for example which tournaments or sports schedules attract the most attention. This information is aggregated and used to improve our content and layout.
• Functionality cookies: allow the site to remember your preferences, such as language choices or previously viewed sections, to provide a smoother browsing experience.
• Marketing and personalization cookies: used, where permitted, to tailor promotions and communications relating to events, special offers, or new features at our venue.

4.2 Managing cookies

Where required by law, we will ask for your consent before placing non-essential cookies on your device. You can manage or withdraw your consent at any time through your browser settings, which allow you to block or delete cookies. Please note that disabling certain cookies may affect the functionality or performance of our website, including the reservation experience.

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with carefully selected third parties only when necessary and subject to appropriate safeguards.

5.1 Service providers

We may engage trusted third-party service providers to support our operations, including:

• Reservation and booking management platforms that process booking details on our behalf.
• Payment processors and financial institutions that handle transactions securely, where applicable.
• IT hosting, analytics, and security providers that help operate and protect our website and internal systems.
• Marketing and communication tools used to deliver newsletters and event announcements, where you have opted in.

These providers are only permitted to process your personal data in accordance with our instructions and applicable data protection laws.

5.2 Legal and regulatory requirements

We may disclose your information if required to do so by law or if we believe that such action is reasonably necessary to:

• Comply with a legal obligation, court order, or request from a competent authority.
• Protect the rights, property, or safety of TRT Service, our guests, staff, or the public.
• Investigate and prevent potential violations of our venue rules or Terms and Conditions.

5.3 Business transfers

In the event of a merger, acquisition, reorganization, or other change in control involving TRT Service, your personal data may be transferred as part of the business transaction. In such cases, we will ensure that any recipient respects this Privacy Policy or provides an equivalent level of protection.

6. Third-Party Links

Our website may contain links to third-party websites or platforms, such as social media pages, ticketing or booking partners, or external sports and poker information resources. These third-party sites operate independently from TRT Service and have their own privacy policies and practices.

We are not responsible for the content, security, or privacy practices of any external websites. We encourage you to review the privacy policies of third-party sites before providing any personal information or engaging with their services.

7. Data Security Measures

We take the security of your personal data seriously and implement reasonable technical and organizational measures designed to protect it against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

• Use of secure hosting environments and access controls for our systems and tools.
• Restriction of personal data access to authorized staff and service providers who need the information to perform their roles.
• Application of industry-standard security practices to our website and reservation processes, including the use of encryption where appropriate.
• Regular review of our procedures and safeguards to adapt to new risks and regulatory requirements.

While we strive to protect your data, no method of transmission or storage is completely secure. You are encouraged to take steps to protect your own information, such as using secure networks and keeping your devices and login credentials safe.

8. International Data Transfers

TRT Service is based in Hungary, and your personal data is primarily processed within Hungary or the European Union. However, some of our trusted service providers or partners may be located, or may store and process data, outside the EU or the European Economic Area (EEA).

When personal data is transferred to countries that may not provide the same level of data protection as the EU, we implement appropriate safeguards, such as:

• Using standard contractual clauses approved by the European Commission.
• Ensuring that the recipient has implemented adequate security and privacy controls.
• Performing risk assessments in line with applicable data protection requirements.

By using our website or services, you acknowledge that your information may be transferred and processed outside your country of residence, subject to these safeguards.

9. Children’s Privacy

TRT Service is a hospitality and entertainment venue that includes poker activities and live sports screenings. Our services, including online reservations and promotional communications, are intended for adults aged 18 and over.

• We do not knowingly collect personal data from individuals under the age of 18 without appropriate parental or guardian consent, where required by law.
• If we become aware that we have collected personal data from a minor without valid consent, we will take steps to delete the information as soon as reasonably practicable.

If you believe that a minor has provided personal data to us without your consent, please contact us using the details in the Contact Information section.

10. Your Privacy Rights

Depending on where you are located and subject to applicable law (including GDPR for individuals in the EU/EEA), you may have certain rights regarding your personal data held by TRT Service.

• Right of access: to request confirmation of whether we process your personal data and obtain a copy of such data.
• Right to rectification: to request that inaccurate or incomplete personal data be corrected or updated.
• Right to erasure: to request deletion of your personal data where there is no longer a legal basis for us to retain it.
• Right to restriction of processing: to request that we limit the processing of your personal data in certain circumstances.
• Right to data portability: to receive your personal data in a structured, commonly used, and machine-readable format, and to request transmission to another controller where technically feasible.
• Right to object: to object to the processing of your personal data based on our legitimate interests, including profiling, and to opt out of direct marketing at any time.
• Right to withdraw consent: where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing before withdrawal.

To exercise any of these rights, please contact us using the details in the Contact Information section and clearly describe your request. We may need to verify your identity before fulfilling your request, and we will respond within the time frame required by applicable law.

You also have the right to lodge a complaint with your local data protection authority if you believe that your rights have been violated. In Hungary, this is the Nemzeti Adatvédelmi és Információszabadság Hatóság (NAIH).

11. Contact Information

If you have questions, concerns, or requests relating to this Privacy Policy or the way TRT Service handles your personal data, you can contact us using the following details:

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or operational practices. The updated version will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically to stay informed about how we protect your information.